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Frequently Asked Questions

Everything you need to know about PeakShift. Can't find what you're looking for? Contact our support team.

Still have questions?

Can't find the answer you're looking for? Our support team is here to help.

Contact Support

Frequently Asked Questions

Everything you need to know about PeakShift. Can't find what you're looking for? Contact our support team.

Still have questions?

Can't find the answer you're looking for? Our support team is here to help.

Contact Support

Frequently Asked Questions

What is PeakShift?

How do I get started with PeakShift?

Which utility providers are supported?

Do I need solar panels or a battery to use PeakShift?

How long does setup take?

What is Green Button?

How does Green Button integration work?

What data does PeakShift collect?

Can I use PeakShift without Green Button?

How often does my data sync?

How far back does my historical data go?

Is my data secure?

Who can see my energy data?

How do you protect my Toronto Hydro login credentials?

Can I delete my data?

Do you comply with privacy regulations?

How much does PeakShift cost?

Will PeakShift always be free?

Do I need a credit card to sign up?

What will paid plans include?

What kind of recommendations does PeakShift provide?

How accurate are the savings estimates?

Can PeakShift detect which appliances I'm using?

Does PeakShift control my appliances automatically?

Can I export my data and reports?

What are Time-of-Use (TOU) rates?

Does PeakShift work on mobile devices?

I'm having trouble connecting my Toronto Hydro account. What should I do?

My data hasn't updated in a while. Why?

Why don't I see any recommendations yet?

Can I use PeakShift if I rent my home?

How do I contact support?

Is there a community or forum for PeakShift users?

What if my question isn't answered here?

Still have questions?

Frequently Asked Questions

What is PeakShift?

How do I get started with PeakShift?

Which utility providers are supported?

Do I need solar panels or a battery to use PeakShift?

How long does setup take?

What is Green Button?

How does Green Button integration work?

What data does PeakShift collect?

Can I use PeakShift without Green Button?

How often does my data sync?

How far back does my historical data go?

Is my data secure?

Who can see my energy data?

How do you protect my Toronto Hydro login credentials?

Can I delete my data?

Do you comply with privacy regulations?

How much does PeakShift cost?

Will PeakShift always be free?

Do I need a credit card to sign up?

What will paid plans include?

What kind of recommendations does PeakShift provide?

How accurate are the savings estimates?

Can PeakShift detect which appliances I'm using?

Does PeakShift control my appliances automatically?

Can I export my data and reports?

What are Time-of-Use (TOU) rates?

Does PeakShift work on mobile devices?

I'm having trouble connecting my Toronto Hydro account. What should I do?

My data hasn't updated in a while. Why?

Why don't I see any recommendations yet?

Can I use PeakShift if I rent my home?

How do I contact support?

Is there a community or forum for PeakShift users?

What if my question isn't answered here?

Still have questions?